Virtual office
Advantages
- Bilingual staff (English/Spanish)
- Office space
- Technical knowledge
- Experience
- Allows you to focus on your tasks while we mind the office for you, frees management time to concentrate on business growth
- Professional and efficient service – a key element of your customer service
- Reduced management overhead – you spend more money managing growth
- No capital expenditure – fixed monthly payments for core activities
- No office maintenance costs – focus your budget on business development
- No non-productive staff – the right skills when you need them
- Lower costs – equals greater profitability
- Provides a central hub for remote colleagues and staff
Ideal for
- Port agencies
- Hotels
- Real estate agents
- Physicians
- Consultants
- Companies operating from another city
- Small businesses
- Property managers
- Contractors
- Rental agencies
- Accountants
- Virtual office packaged services
- Fax send/receive
- Phone answering in your company’s name if your own lines are set up, or general reception if our lines are used
- Filing (virtual and hard copy)
- Printing and document preparation
- Reception
- Meeting space based on availability
- Message forwarding (email, text message, voice message)
- Customer service
- Mailing and courier package sending and reception (additional per unit cost)
- Email management
- Conference calling from anywhere
- Toll free phone services US/Canada/Mexico (additional cost if new line is requested)
- Your own virtual number based in almost any city with call redirection and personalized answering in your company’s name (additional per unit cost and monthly cost, minimal)
- Scheduling and agendas
- Reservations and concierge services (from office) (expenses billed to client)
- Free international calling from our office
- Skype business account management (expense billed to client)
- Online file sharing and storage, online contact management, online schedule management (accessible from anywhere 24/7)
- Contact management
- File backup and storage
- Scanning
- Sensitive document shredding
- Includes one personalized email address and domain (minimal additional per unit cost if client does not already have domain)
Includes
- Customer service
- Contact management online
- Message forwarding
- Fax reception and forwarding
Additional services
- Internet and creative services (hourly or per project)
- Search engine marketing
- Web site maintenance
- Graphic design
- Web design
- Internet and phone research
- Email account, email signature, domain service for business
- Corporate identity and branding packages
- Blogging
- Autoresponders and campaigns
- Administrative services (hourly or per project)
- Sales calls
- Project assistance
- PowerPoint presentations
- Data entry and word processing
- Proofreading and editing
- Manual creation
- Newsletter creation and publication
- Transcription
- Interpreting
- Translation
- Order processing
- Reservations management for hotels (percentage charge or monthly charge)
- Corporate and legal services (per hour or per project depending on service requested)
- Concierge services (spa, event services, reservations, etc.)
- Transportation (car rentals, tours, airport pickup)
- Hotel, airfare and travel arrangements
- Itinerary management
- Bilingual minute taking
- Accounting
- Bookkeeping
- Job advertisement, interviewing
- Event registration
- Event planning, catering and entertainment
- Legal and contract services
- Immigration document processing
- Payroll management
- Benefits administration
- Consulting in human resources, team building, sales training, customer service, hospitality, leadership, quality, etc.
- Corporate and personal résumé and business letter creation and distribution
For realtors
- Listing service and updates
- Feature sheet creation
- Inventory management
- Contact management of client information
- Appointment scheduling
- Internet and other media ad preparation and placement
Additional services
- Property viewings (billed per hour)
- Paperwork and transaction management (billed per project)
- Closing and conveyance services (cost determined by legal department)
